What the client needed
Each season the resort hired many people, and leaders wanted to understand what helped staff stay and return.
Recruiting a large seasonal team every year is costly, and leaders wanted to understand what helps people stay and return.
What we built
- Workforce dashboards for permanent and seasonal teams
- Retention and turnover analysis
- Hiring and cost trends
How we solved it
We brought HR and scheduling data together and looked for the real drivers of staff staying, then shared them in clear dashboards.
HR and scheduling data were brought together to reveal the real drivers of retention, shared through clear dashboards for leadership and HR.
The outcome
Retention improved across both groups through targeted initiatives, and recruitment costs came down.
Targeted initiatives improved retention for both permanent and seasonal staff, and hiring costs came down as more people returned.
