1. Who we are
Precision Pulse is a technology and marketing company based in Delhi NCR, India. In this policy, "we", "us" and "our" mean Precision Pulse, and "you" means anyone who visits precisionpulse.co, contacts us or uses our services.
For any privacy question, write to us at prateeksrohilla@precisionpulse.co.
2. Information we collect
We collect only what we need to respond to you and deliver our work:
- Details you share through our contact, enquiry and careers forms, such as your name, email address, phone number, company, the service you are interested in, links you provide and your message.
- Information you send us by email, phone, WhatsApp or video calls during a project.
- Basic technical information sent by every browser, such as IP address, browser type and the pages visited, kept in standard server logs for security.
We do not ask for sensitive personal data such as financial account details, health records or identity documents through this website.
3. How we use your information
We use your information to:
- Reply to your enquiry and send proposals you request.
- Plan, deliver and support the projects you engage us for.
- Consider your profile for current and future roles when you apply through our careers page.
- Keep our website secure, prevent spam and understand how the site is used so we can improve it.
- Meet our legal, tax and accounting obligations.
We use your information only for these purposes, and we will ask for your consent before using it for anything new.
4. Legal basis and consent
We process personal data in line with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws. When you submit a form, you consent to us using your details to respond to you. You may withdraw consent at any time by writing to us, and we will stop processing your data for that purpose.
5. Where your data is stored
Enquiries and applications are stored securely in our customer relationship system and email, hosted on servers with encrypted connections and restricted access. Only team members who need the information to help you can see it.
6. Sharing your information
We keep your information private. We share it only with trusted service providers who help us run our business, such as hosting, email and communication providers, and only as needed for that service. We may also share information when required by law or to protect our rights.
We never sell or rent your personal data.
7. Cookies and analytics
Our website works without tracking cookies for its core features. Where we use analytics or advertising tools to understand visits and measure campaigns, they may set cookies in line with their own policies, and you can block or delete cookies through your browser settings at any time.
8. How long we keep data
We keep enquiry and project information for as long as needed to serve you and to meet legal, tax and accounting requirements. Career profiles are kept for up to two years so we can contact you about suitable roles. After that, data is deleted or anonymised.
9. Keeping data secure
We protect data with encrypted connections, access controls, rate limiting, spam protection, regular updates and backups. No system can be guaranteed perfectly secure, and we work continuously to keep your information safe.
10. Your rights
You may ask us to:
- Access the personal data we hold about you.
- Correct or update inaccurate data.
- Erase your data when it is no longer needed.
- Withdraw consent you have given.
- Nominate another person to exercise your rights in case of death or incapacity.
Write to prateeksrohilla@precisionpulse.co and we will respond within 30 days.
11. Grievance officer
If you have a concern about how your data is handled, please write to our grievance officer at prateeksrohilla@precisionpulse.co and we will respond within 30 days.
You may also approach the Data Protection Board of India if your concern is not resolved.
12. Children
Our website and services are meant for businesses and adults. We do not knowingly collect personal data from anyone under 18.
13. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.