What the client needed
Reports arrived late and came from separate systems, so leadership could not compare revenue and labour across departments in time to act.
Leadership wanted to compare revenue and labour costs across rooms, dining and golf, but reports arrived late and came from separate systems.
What we built
- A central analytics platform for the resort
- Revenue, labour and profit dashboards
- Department drill downs
- Automatic data refresh
How we solved it
We joined data from property, point of sale, finance and scheduling systems into one model, then designed each dashboard around a leadership decision.
Data from every operational system was joined into one model, and each dashboard was designed around a specific decision leaders make every week.
The outcome
Leadership sees revenue and labour across rooms, dining and golf in near real time, and acts on it the same week.
Leaders now see current performance across every revenue centre and act on it while it still matters.
