What the client needed
The distributor wanted to sell its range of gaming PCs, storage, CCTV, laptops and components online, with a store its own team could manage.
Hardware buyers compare specifications carefully, so the store needed clear categories, detailed product pages and reliable checkout options for buyers across the region.
What we built
- A full online store with product catalogue
- Online payments and cash on delivery options
- Order management for the team
- Training for sales, IT and returns staff
How we solved it
We structured the catalogue the way buyers shop for hardware, built the store and trained each part of the team on their own tasks.
The catalogue was organised the way customers search for hardware, with categories for PCs, storage, surveillance, laptops and components. Each team member was trained on the tasks they handle, from products to returns.
The outcome
The store was completed and handed over, and the team runs products and orders confidently.
The distributor now sells online with a store its own team runs every day, backed by documentation and a clear handover.
